Delete your account

You can delete your Masanabby account and associated personal data at any time. This page explains how to request deletion and what is removed.

How to request deletion

Choose either option:

• Email us. Send a message from your registered email address to support@masanabby.co.ke with the subject “Delete my account”. We confirm the request is from you and process it.
• Ask your group admin. Your group’s admin can remove you from the group, and a super admin can delete your account on request.

What is deleted

• Your user profile (name, email, phone number and profile details).
• Your personal documents that you uploaded.
• Your group memberships, so you no longer appear as a member.

What may be retained

To keep a group’s books accurate, financial records you were part of (such as historical contributions, fines and expenses) may be retained by the group and its admins as part of the group’s own records, unless the entire group is deleted. Where retained, this information is kept only for legitimate record-keeping purposes.

Revoking app access from Google

Because you sign in with Google, you can also remove Masanabby’s access to your Google account at any time from your Google Account permissions page. Doing this stops future sign-ins but does not by itself delete the data already stored — use the steps above to request deletion.

Need help?

Contact us at support@masanabby.co.ke and we’ll guide you through it.