Privacy Policy

This Privacy Policy explains how Masanabby (“Masanabby”, “we”, “us”) collects, uses and protects information when you use our website and Android application (together, the “Service”). Masanabby is a platform that helps groups such as chamas, SACCOs and savings groups manage their contributions, fines, expenses, documents and reports.

Information we collect

• Account information. When you sign in with Google, we receive your name, email address and profile photo.
• Contact details. A phone number you (or your group admin) provide, used to send you SMS notifications.
• Group & financial records. Information you or your group’s admins enter — contributions, contribution schedules, fines, expenses and related notes.
• Documents. Files you or your admins upload, such as a group constitution or a member’s personal document.
• Usage & device data. Standard log information (e.g. app/version, basic diagnostics) used to operate and secure the Service.

How we use your information

• To provide and operate the Service for you and your group.
• To send transactional SMS notifications (for example, when a contribution is recorded, a fine is issued, a member is suspended or reactivated, or a payment reminder is sent) and transactional emails.
• To keep your account and your group’s data secure.
• To respond to your requests and provide support.

How your information is stored

Your data is stored using Google Cloud / Firebase infrastructure. Documents are kept in private storage and are accessed only through authenticated requests — group documents are visible to members only when an admin enables them, and a member’s personal documents are visible to that member and the group’s admins.

Sharing your information

We do not sell your personal information. We share data only with service providers who help us run the Service, and only as needed:

• Google Firebase / Google Cloud — authentication, database and file storage.
• Talksasa — delivery of SMS notifications.
• Resend — delivery of transactional email.

We may also disclose information if required by law, or to protect the rights, safety and security of our users and the Service.

Data retention

We keep your information for as long as your account is active or as needed to provide the Service. Group financial records may be retained as part of the group’s books while the group exists. You can request deletion of your account at any time — see Delete your account.

Your rights

You can request to access, correct or delete your personal information. You can update your phone number and profile details in the app, and you can request account deletion as described on our account deletion page.

Children

The Service is intended for adults managing group finances and is not directed at children under 18.

Changes to this policy

We may update this policy from time to time. We will revise the “Last updated” date above when we do.

Contact us

Questions about this policy or your data? Email us at support@masanabby.co.ke.